GENERAL QUESTIONS

What areas do you serve? We serve Charlotte, NC and surrounding areas up to 70 miles. Travel is free within 30 miles of Charlotte. A $1/mile travel fee applies beyond 30 miles (maximum 70 miles).

Are you insured? Yes. Crown & Cocktails LLC carries full liability insurance. All bookings are covered. We can provide a certificate of insurance upon request if your venue requires it.

Do you work indoors and outdoors? Both! For outdoor events, we do require overhead cover — a tent, covered patio, or similar structure. We'll confirm your setup during the consultation call.

What types of events do you serve? We serve all kinds of celebrations including birthday parties, bachelorette & bridal parties, bridal and baby showers, graduation parties, corporate events, girls' nights, private dinner parties, holiday parties, and dry or all-ages events. If you're celebrating, we're there.

BAR SERVICE QUESTIONS

What's included in bar service? Every bar service booking includes: 1 professional bartender, bar tools & equipment, coolers & ice, cups, napkins & garnishes, basic mixers (club soda, tonic water, simple syrup, grenadine), 2 custom signature drinks curated for your event, a 1:1 Zoom consultation with a complete shopping list, and full setup & breakdown.

Who supplies the alcohol? For standard bar service bookings, the client supplies all alcohol per North Carolina ABC regulations. We send you a detailed shopping list during your consultation so you know exactly what to buy and how much.

Don't want to deal with the alcohol run? We offer an Alcohol Sourcing & Pickup add-on. You approve the itemized list, pay the alcohol cost upfront, and we handle everything. A 25% sourcing fee is added to the total alcohol cost. Any unused sealed bottles are yours to keep.

Is gratuity included? Gratuity is not included in your service fee. Crown & Cocktails always provides a tip jar at every event. Gratuity is entirely at the discretion of your guests and we truly appreciate it.

If you prefer no tip jar at your event, a mandatory gratuity of 18% of the total invoice will be added to your invoice. This is non-negotiable and ensures our team is fairly compensated for their service.

BOOKING POLICIES

How far in advance do I need to book? We require a minimum of 3 weeks notice to book. This ensures we have adequate time to prepare your custom menu, order supplies, and coordinate all the details for your event.

Need to book last minute? We do accept rush bookings (under 3 weeks) for a $100 rush booking fee, subject to availability. Rush bookings are not guaranteed.

DEPOSITS & PAYMENT

How does payment work?

• A 50% non-refundable deposit is required at the time of booking to reserve your date. Your date is not confirmed until the deposit is paid and your contract is signed.
• The remaining 50% balance is due 24 hours before your event via Square invoice.
• We accept all major credit and debit cards through Square.

STILL HAVE QUESTIONS?

We'd love to hear from you! Reach out through any of the options below and we'll get back to you within 24-48 hours.

📧 Email: info.crownandcocktails@gmail.com 📸 Instagram: @crownandcocktails704 📋 Book a Free Consultation: https://calendly.com/info-crownandcocktails/25-minute-meeting 📝 Inquiry Form: https://form.jotform.com/260649279117061

Crown & Cocktails LLC · Charlotte, NC · Crowned in Flavor, Crafted for You 👑